Servicing & maintenance
Electric gate servicing and maintenance in Surrey
An automated gate is a machine that moves a quarter-tonne of metal past people and cars every day. Serviced once a year and force-tested, it stays safe, legal and reliable for decades. Neglected, it fails at the worst moment and takes the motor with it. We service all brands — CAME, BFT, Nice, FAAC — whoever installed them.
What an annual service actually covers
Every visit is a safety inspection first and a maintenance visit second. We don't just grease the hinges and leave.
- Force test to BS EN 12453 with a calibrated meter, at every defined measuring point, with a dated certificate.
- Safety devices — photocells, safety edges and the entrapment map — checked and re-aligned.
- Mechanical — hinges, rollers, tracks, bearings and stops lubricated, adjusted and checked for wear.
- Automation — motor, gearbox, control board, encoder and manual release tested; battery backup load-checked.
- Written report — what was done, what is wearing, and what to budget for, with nothing replaced without your say-so.
Service plan or one-off visit
A plan locks in the annual force test, priority response if the gate fails, and a fixed price that beats paying call-out rates reactively. A one-off service suits a gate you have just bought a house with and want checked before you trust it. Either way you get the certificate. Plan pricing is on the servicing cost page; typical faults and repair costs are on gate repairs.
Free site survey & fixed quotation
Get a precise price for an estate entrance
Tell us the opening width, whether power is nearby and the style you have in mind. We measure on site, confirm a fixed price in writing, and never sell door-to-door.
Prefer to talk? Call 01483 000 000.
Frequently asked questions
How often should electric gates be serviced?
Residential gates annually; shared private roads and high-cycle commercial gates every six months or by cycle count. Annual service keeps the manufacturer's position intact and the force test valid. Skipping it is what turns a £40 roller into a £900 motor.
What does a gate service include?
A full safety check and force test to BS EN 12453, lubrication and adjustment of hinges, rollers and tracks, inspection of the motor, control board, batteries and safety photocells, and a written report. Anything failing is quoted before we touch it.
Do you service gates you didn't install?
Yes — all brands and all installers, including systems whose fitter has disappeared. Every visit opens with a safety check, because a neglected gate is usually an unsafe one.
How much does a service cost?
Residential plans run £180–£240 a year; sliding and estate gates £220–£380. Full breakdown on the servicing cost page.
What happens if my gate fails between services?
Plan customers get priority response. We hold common spares for CAME, BFT, Nice and FAAC, so most faults are fixed on the first visit. See gate repairs.